Dodson's writing in chapter six is similar to his style of writing throughout other chapters as well. He starts out a topic with a personal story, current event, or historical reference. Then Dodson introduces researched facts to expand upon the topic at hand and concludes with an analysis of what is going on currently. He holds this structure throughout every given topic with variations in interweaving extra personal stories or references when the expansion or analysis needs extra bulk. I do like the structure that he holds because it makes the flow recognizable and regular when he throws so many topics at the reader in a given chapter. It seems as though Dodson does hold to this pattern throughout the chapter, but as it goes on he does tend to focus more on the researched portion and the analysis portion. This holds especially true considering the last introduced topic where he concludes with an analysis of this problem as a whole on top of a personal prediction of the future of China.
This pattern does not stay entirely true in Chapter seven. Instead, Dodson chooses to take more of a personal approach to the writing style about service. Almost every introduced topic is explained through a personal story: specifically the section regarding the TV repairman. In this section, Dodson defined what the problem was with TV repairmen but followed this with a personal story to expand upon the topic. The chapter as a whole seemed to reference back to Dodson's experience in China more than in chapter six. I think that Dodson did this so that we could relate more than if he had given us mostly research. As Americans, the topic as a whole is very relatable to us since we heavily utilize our service industry and we have all experienced it in many ways, multiple times. By presenting Dodson's experience with China's service, we are forced to compare and contrast his experiences to our experiences with America's service industry.
Haley Martin
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